Andre Boothby
Tampa,FL
Summary
Results-driven professional with expertise in operations management and efficiency optimization. Proven ability to mentor team members and implement process improvements that enhance productivity.
Overview
12
12
years of professional experience
Work History
Part Time Supervisor
UPS
Tampa, FL
11.2022 - Current
- Supervised daily operational workflows to ensure timely package delivery and compliance with safety protocols.
- Trained and mentored team members on best practices for efficiency and accuracy in sorting operations.
- Implemented process improvements that enhanced productivity and reduced bottlenecks within the sorting facility.
- Conducted regular audits of operational procedures to ensure adherence to company standards and regulatory requirements.
Shuttle Driver/ Bellman
Marriot
Tampa, FL
03.2017 - Current
- Ensured timely transport of guests to and from destinations, enhancing overall guest satisfaction.
- Conducted regular vehicle inspections to maintain safety standards and operational efficiency.
- Assisted guests with luggage and provided information on hotel services and local attractions.
- Collaborated with front desk staff to coordinate shuttle schedules, optimizing resource allocation.
Server
Brio
Tampa, FL
01.2014 - 02.2017
- Provided exceptional customer service to enhance dining experience and foster guest loyalty.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Trained new team members on menu items, service standards, and operational procedures.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Resolved guest complaints promptly to uphold restaurant reputation and satisfaction levels.
Education
Bachelor of Arts - Business
St Leo University
San Antonio, FL04-2027
High School Diploma -
Tampa Catholic High School
Tampa, FL05-2008
Associate of Arts -
Hillsborough Community College
Tampa, FL01-2020
Skills
- Mentoring staff
- Time management expertise
- Efficiency optimization
- Delegation
- Customer service
- Verbal and written communication
- Relationship building
- Training and mentoring
- Team building
- Operations management
- Staff management
- Quality control
- Workflow management
Timeline
Part Time Supervisor
UPS
11.2022 - Current
Shuttle Driver/ Bellman
Marriot
03.2017 - Current
Server
Brio
01.2014 - 02.2017
Bachelor of Arts - Business
St Leo University
High School Diploma -
Tampa Catholic High School
Associate of Arts -
Hillsborough Community College
Employee of the Month Marriot
During the Month of September 2023 I received the employee of the month award along with a $100 bonus. During this month Tampa was hit by a major hurricane (I believe Harvey), many of the hotel staff had to leave town with their families because of mandatory evacuation zones. The hotel asked for volunteers to stay during the hurricane and help clean up after. I received the award for helping keep the flood waters out of the hotel lobby with a squeegee during the worst part of the storm, my bosses also cited excellent customer service outside the time of the hurricane.