Experienced sales and logistics professional with a strong background in account management, team leadership, and customer service. Proven ability to drive territory growth, streamline merchandising operations, and lead high-performing teams.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Assistant Store Manager
Lids Hat World
Roseville, USA
07.2025 - Current
Assisted Store Manager in analyzing sales data to identify trends, informing decisions to improve store performance.
Built customer loyalty through personalized service, fostering repeat business and encouraging return visits.
Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective problem-solving.
Sales Account Manager
Red Bull
Sacramento, USA
09.2022 - 07.2025
Educated clients on product offerings, resulting in new sales.
Informed clients about product offerings and secured new sales.
Ensured customer service excellence while analyzing market trends.
Account Sales Manager
Dr Pepper Snapple Group
Sacramento, USA
10.2017 - 08.2022
Serviced and expanded portfolio of sales accounts, enhancing customer relationships across territory.
Led team of 4–5 merchandisers, ensuring timely deliveries and maximizing shelf presence for products.
Strategized and executed sales plans, resulting in consistent target exceedance.
Team Lead / Merchandiser
Dr Pepper Snapple Group
Sacramento, USA
09.2013 - 09.2017
Led training and supervision of 20+ merchandisers in assigned area, enhancing team effectiveness.
Assisted sales team with strategic product placement and upselling, contributing to increased sales.