Andre KEELEY
LA CENTER,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Parts Counter Person
Confidential
Portland, Oregon
07.2022 - Current
- Utilized computer system to check part numbers, prices, availability and special order items.
- Researched parts availability, pricing and delivery times.
- Verified stock to ensure accuracy of inventory records.d
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Provided technical advice regarding parts and accessories.
- Maintained accurate records of all transactions including sales receipts, credit card charges and cash payments.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Education
Associate of Applied Science - Automotive Technology
WyoTech - Laramie
Laramie, WY12-2000
Skills
- Upselling strategies
- Invoice Processing
- Coordinating paperwork
- Ordering parts
- Returns processing
- Vendor Relations
- Inventory Auditing
- Stock control
- Workplace Safety
- Customer Service
- Problem-solving skills
- Verbal and written communication
- Email Communication
- Inventory Management
- Catalog and parts familiarity
- Technical acumen
- Team Collaboration
- Interpersonal Communication
- Time management abilities
- Active Listening
- Effective Communication
Affiliations
Genuine car guy that loves working on cars and going to the races with my son.
References
References available upon request.
Timeline
Parts Counter Person
Confidential
07.2022 - Current
Associate of Applied Science - Automotive Technology
WyoTech - Laramie