Linux/Unix , Microsoft Access, MySQL
Andre Magalhaes
Database Analyst
Union,NJ
Summary
Self-motivated database assistant with 1 year of experience. Seeking a well-established data entry organization. Collaborates effectively with multi-functional roles to identify and leverage areas for improvement in data systems. Bringing comprehensive understanding of warehouse operations and documentation needs.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Ticket Agent- Customer Service Representative
Delta Airlines
Newark, NJ
06.2014 - Current
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Bank Teller & analyst
NYCB- Community Bank
Linden, NJ
09.2011 - 05.2014
- Provide portfolio management support and build out of investor tracking database.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Front desk agent
Holiday Inn
Jersey City, NJ
03.2010 - 08.2011
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Data Entry Assistant
Collision Express Inc. NJ
Irvington, NJ
02.2005 - 08.2010
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Evaluated source documents to locate information needed for each data entry field.
Education
Bachelor of Science - Computer Information Systems / Database Management
DeVry University
North Brunswick, NJ 07.2020 - 10.2020
Associate of Arts - Liberal Arts, Graphic Design
Union County College
Cranford, NJ 05.2005 - 05.2005
Skills
10 KeyAttention to detail
Data entry skills
DatabasesDecision MakingDetail-orientedHTML editorMS Office ( Word, Power Point, Excel & Lotus Notes )
Multi-taskingStrong organizational skillsTyping skills - 50wpm
Verbal communication skillsWritten skills
High-quality customer service skills
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Timeline
Bachelor of Science - Computer Information Systems / Database Management
DeVry University
07.2020 - 10.2020
Ticket Agent- Customer Service Representative
Delta Airlines
06.2014 - Current
Bank Teller & analyst
NYCB- Community Bank
09.2011 - 05.2014
Front desk agent
Holiday Inn
03.2010 - 08.2011
Associate of Arts - Liberal Arts, Graphic Design
Union County College
05.2005 - 05.2005
Data Entry Assistant
Collision Express Inc. NJ
02.2005 - 08.2010