Andre McKinney
Aurora
Summary
Expert in enhancing guest service through effective communication and teamwork. Proven adaptability and quick learning lead to consistent performance improvements and superior service delivery. Strong focus on collaboration fosters a positive work environment. Extensive managerial experience provides expertise in mediation and resolution of interpersonal issues.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Noodles & Company
08.2023 - 04.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Shift Manager
Jersey Mike's Subs
05.2022 - 07.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
High School Diploma -
Eaglecrest High School
Centennial, CO05-2022
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Clear communication
- Attention to detail
- Cash handling
- Collaboration and teamwork
- Flexible schedule
Timeline
Assistant General Manager
Noodles & Company
08.2023 - 04.2025
Shift Manager
Jersey Mike's Subs
05.2022 - 07.2023
High School Diploma -
Eaglecrest High School
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