Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Andre Summerall

Fort Lauderdale,FL

Summary

Dynamic server with a proven ability to enhance guest engagement and satisfaction in high-volume dining environments. Skilled in POS operation and effective multitasking.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Server

Hen and hog smokehouse
Pompano Beach, Florida
09.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu recommendations and answered guest inquiries promptly.
  • Processed orders accurately and efficiently using toast.

Restaurant Manager

Pappadeaux Seafood Kitchen
08.2021 - 03.2025
  • Monitored revenue and expenditure on a daily, weekly and monthly basis to maximize profitability.
  • Responsible for the hiring and on-boarding process as well as the interviewing and training of staff.
  • Managed a team of 70 front-of-house and back-of-house employees.
  • Oversaw compliance with all relevant laws, standards and regulations.
  • Implemented upselling tactics which helped increase sales for the restaurant by 15%

Server

Flanigan's Seafood Bar and Grill
Fort Lauderdale, Florida
01.2018 - 12.2020
  • Providing Excellent Customer Service
  • Upselling & Suggestive Selling
  • Following Health & Safety Standards
  • Help teammates when needed to support smooth operations
  • Managed guest complaints professionally, ensuring satisfaction and comfort.
  • Increase guest satisfaction and restaurant revenue

Insurance Verifier

Health Solutions One
11.2015 - 01.2017
  • Entered accurate records of calls and benefits into billing software
  • Extensive experience in handling medical billing and insurance processes.
  • Utilized multiple systems to document customer interactions and ensure exceptional service delivery.

Education

Associate Of Arts And Sciences -

Collin College
Frisco, TX
08.2013 - 12.2015

Skills

  • POS operation
  • Multitasking and organization
  • Point-of-sale system
  • Food running
  • Tableside etiquette
  • Allergy awareness
  • Liquor, wine, and food service
  • High volume dining
  • Cash handling
  • Safe food handling
  • Responsible beverage service
  • Cleanliness standards
  • Positive guest interactions
  • Strong work ethic
  • Guest engagement
  • Task prioritization
  • Performance improvement

Timeline

Server

Hen and hog smokehouse
09.2025 - Current

Restaurant Manager

Pappadeaux Seafood Kitchen
08.2021 - 03.2025

Server

Flanigan's Seafood Bar and Grill
01.2018 - 12.2020

Insurance Verifier

Health Solutions One
11.2015 - 01.2017

Associate Of Arts And Sciences -

Collin College
08.2013 - 12.2015
Andre Summerall