ANDRE VERRONE
Las Vegas,NV
Summary
Dedicated and proactive manager with a strong sense of ownership and initiative, known for making quick, effective decisions and rapidly adapting to new challenges. Skilled in delivering outstanding customer service and consistently exceeding company expectations through exceptional work ethic and commitment to excellence. Proven ability to build productive, collaborative relationships and drive team performance in fast-paced, deadline-driven environments. Thrives in team-oriented settings, with a focus on achieving organizational goals and fostering professional growth within the team.
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Overview
10
10
years of professional experience
Work History
Manager
Perfumes4U
04.2019 - Current
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Recruited and hired qualified candidates to fill open positions
- Assigned tasks to associates to fit skill levels and maximize team performance
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Reviewed employee performance every day and delivered constructive feedback to improve weaknesses
- Created every week schedules to keep every shift well-staffed during holidays and busy periods
2nd Assistant Store Manager
Vitamin World
05.2019 - 07.2020
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Oversaw POS operations and cash management to reduce errors
- Updated store pricing, signage and merchandising to promote specials, sales and discounts
Key Holder
Perfumes4U
03.2015 - 04.2019
- Performed, supported and supervised store opening and closing procedures including bank deposits and securing store
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers
- Accomplished sales goals by engaging customers, providing exemplary service and promoting special items
Education
MBA - Business
Southern States University
Las Vegas, NV09.2023
BBA - Journalism
Sao Judas University
Sao Paulo, SP12.2004
Skills
- Salesforce Management
- Supervision
- Customer service
Languages
Spanish
Full Professional
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
2nd Assistant Store Manager
Vitamin World
05.2019 - 07.2020
Manager
Perfumes4U
04.2019 - Current
Key Holder
Perfumes4U
03.2015 - 04.2019
BBA - Journalism
Sao Judas University
MBA - Business
Southern States University
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