Andre A. Amaro
Miami,FL
Summary
Proactive competent ramp agent and hard-working commercial airline employee with exemplary communication skills. highly experienced as ramp agent. . Trained in flight line operations and equipment operation. Highly effective working as both part of team and in solitary role. 1-1/2 years of experience with nationwide airline services company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers excellent communication and time management skills with excellent safety record
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fleet Service Clerk / Ramp Agent
American Airlines
01.2022 - Current
- Ensures a safe work environment by following all ATS rules and regulations regarding the workplace
- Wingwalk inbound aircraft into the ramp area of the assigned gate
- Unload and load baggage, cargo and mail from aircraft bins while the plane is parked at the gate
- Transport baggage from the aircraft to the designated drop areas as well as deliver connecting bags to required locations
- Wingwalk outbound aircraft out of the gate area
- Received trainings on pushback, and ram safety Performs FOD walks in the ramp area between flights
- Ensures necessary ground equipment is available in the ramp area for upcoming flights.
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Documented all required information regarding cargo weight and destination.
- Deiced aircraft and guided to proper gate and runway positions.
- Contributed to a safer work environment by enforcing compliance with company safety policies and procedures among staff members.
- Worked closely with dispatch teams to ensure seamless coordination of vehicle assignments, resulting in improved on-time performance rates and reduced idle time.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Checked cargo and baggage for security to meet TSA regulations.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely using [Type] equipment.
- Operated equipment while observing standard safety procedures.
Ramp Agent
Alliance Ground International, CargoForce
04.2021 - 01.2022
- Ensures a safe work environment by following all ATS rules and regulations regarding the workplace
- Wingwalk inbound aircraft into the ramp area of the assigned gate
- Unload and load cargo and mail from aircraft bins while the plane is parked at the gate
- Wingwalk outbound aircraft out of the gate area
- Performs FOD walks in the ramp area between flights
- Ensures necessary ground equipment is available in the ramp area for upcoming flights.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Strapped items down over protective padding to secure throughout transportation.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
Bagger / Bakery Clerk
Publix
03.2019 - 08.2021
- Take care of customers with excellent customer service - Loaded and unloaded pallets of boxed items
- Take customer orders for goods, such as cake orders, with extreme detail
- Stocked frozen food box into freezer in an organized fashion
- Train other employees
- Keep up with customers and work responsibilities while working alone
- Ensure the department is up to company standards with regards to food safety, cleanliness, and customer accessibility.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
- Assisted with backroom duties by unloading deliveries and stocking shelves.
- Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
- Kept up-to-date on current promotions or discounts offered within the store to communicate such information effectively to customers.
- Participated in seasonal displays setup, creating an attractive shopping environment that boosted sales figures.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
Education
No Degree - Aerospace Engineering
Miami-Dade College
Doral, FL03.2026
No Degree - Aerospace Engineering
Palm Beach State College
Boca Raton, FL08.2020
High School Diploma -
Somerset Academy Canyons High School
Boynton Beach, FL06.2018
Skills
- Creative
- Team Player
- Hardworking
- Committed
- Self Motivated
- Responsible
- Discipline
- Optimistic
- Ground Support Coordination
- Safety awareness
- Cargo Handling Expertise
- Baggage handling
- Airline Policies
- Aviation regulations
- Airline Operations Knowledge
Certification
Microsoft Office Certified
Goals
- Becoming a Commercial Pilot
- Own my own house
Volunteer Experience
Soup Kitchen, 600
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Fleet Service Clerk / Ramp Agent
American Airlines
01.2022 - Current
Ramp Agent
Alliance Ground International, CargoForce
04.2021 - 01.2022
Bagger / Bakery Clerk
Publix
03.2019 - 08.2021
No Degree - Aerospace Engineering
Miami-Dade College
No Degree - Aerospace Engineering
Palm Beach State College
High School Diploma -
Somerset Academy Canyons High School