Andrea Castro
Casa Grande,AZ
Summary
Knowledgeable Desired Position with solid background in business development. Proven track record of identifying growth opportunities and fostering client relationships, leading to increased revenue streams. Demonstrated expertise in strategic planning and market analysis.
Business development professional with strong experience in driving growth and establishing strategic partnerships. Adept at identifying opportunities, building relationships, and implementing effective sales strategies. Highly collaborative team player focused on achieving results and adapting to changing needs. Reliable, flexible, and skilled in communication, negotiation, and problem-solving.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Language
13
13
years of professional experience
Work History
BDC Rep
CG AutoPlex
Casa Grande, AZ
06.2025 - Current
- Scheduled appointments and conducted follow-up calls to ensure effective communication.
- Created and distributed video presentations showcasing available inventory.
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Strengthened client relationships through regular follow-up and communication, ensuring long-term retention and loyalty.
- Managed a portfolio of key accounts, focusing on nurturing existing relationships while also generating new leads.
- Maintained detailed records of client interactions within CRM systems, ensuring accurate information was readily available for future reference.
- Engaged with customers to build business relationships.
Sanitation
Frito-Lay
Casa Grande, AZ
03.2026 - 06.2026
- Maintaining and clean machinery that was used to produce potato chips.
- Hours per week: 30
Cashier
Good2Go
Casa Grande, AZ
04.2024 - 06.2025
- Customer service
- Hours per week: 32
freight handler
Walmart DC
Casa Grande, AZ
08.2018 - 09.2024
- Awarded top percentage. Making pallets of items that were going to be shipped out to to stores.
- Hours per week: 36
Receptionist
Garnet Agency
Casa Grande, AZ
08.2016 - 12.2017
- Managed front desk operations, ensuring smooth daily workflow and exceptional customer service.
- Maintained accurate records of visitor logs and office correspondence to enhance communication efficiency.
- Led client relationship initiatives, strengthening long-term partnerships through personalized service delivery.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Sandwich Artist
SUBWAY®Restaurants
Casa Grande, AZ
07.2013 - 04.2016
- Crafted custom sandwiches to meet customer preferences and dietary needs.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health standards.
- Trained new team members on sandwich assembly techniques and customer service protocols.
- Implemented efficient workflow strategies to enhance speed of service during peak hours.
- Handled cash register operations, ensuring accurate transactions and balanced cash drawers.
- Provided exceptional customer service by actively engaging with patrons and addressing inquiries promptly.
- Assisted in inventory management, tracking stock levels, and minimizing waste through effective ordering practices.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
Education
High school diploma - equivalent
Vista Grande High School
Casa Grande, AZ05.2014
Skills
- Goal oriented
- CRM software
- Financial acumen
- Product knowledge
- Customer relationship management
- Staff training
- Social media marketing
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Customer satisfaction
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Cash handling
- Customer engagement
- Team building
- Task prioritization
- Self motivation
- Processing payments
Language skills
Spanish Spoken: Advanced | Written: Intermediate | Read: Intermediate
Additional information
Can work well with others or alone. Can adjust to working in and all types of weather. Consider myself a hardworker and is always up for a challenge. Willing to learn new things.
Timeline
Sanitation
Frito-Lay
03.2026 - 06.2026
BDC Rep
CG AutoPlex
06.2025 - Current
Cashier
Good2Go
04.2024 - 06.2025
freight handler
Walmart DC
08.2018 - 09.2024
Receptionist
Garnet Agency
08.2016 - 12.2017
Sandwich Artist
SUBWAY®Restaurants
07.2013 - 04.2016
High school diploma - equivalent
Vista Grande High School