Andrea Coleman
Plainfield,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I'm also a recent graduate with foundational knowledge in Area of Sterile Technician and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Packaging Clerk
Target Logistics
05.2021 - Current
- Coordinated with logistics teams to ensure timely delivery of shipments, meeting customer expectations consistently.
- Maintained accurate records of completed orders, ensuring proper tracking for invoicing purposes.
- Participated in continuous improvement initiatives aimed at enhancing operational efficiency and cost reduction measures.
- Enhanced packaging efficiency by streamlining processes and reducing waste.
- Adapted quickly to changes in production schedules, maintaining flexibility to meet client needs promptly.
- Maximized workspace functionality through effective organization and cleanliness.
- Improved order accuracy with meticulous attention to detail in product labeling and documentation.
Home Care Provider
Mrs Williams
11.2008 - 03.2019
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
Education
Certificate Of Technical Studies - Sterile Processing
Penn Foster
Certificate - Certified Nursing Associate
South Suburban College of Cook County
South Holland, IL05.1996
Certificate - General Studies
Engkewood High School
Chicago, IL06.1992
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Cash handling accuracy
- Stocking and receiving
- Meeting deadlines
- Upselling
- Cleaning techniques
- Inventory tracking
- Point of sale operation
- Retail store operations
- Willingness to learn
- Excellent attention to detail
- Accountability
Certification
I've obtained my CNA Certification and also my CRCST Certificate in Sterile Processing.
Timeline
Sales Associate
Walmart
02.2023 - Current
Packaging Clerk
Target Logistics
05.2021 - Current
Home Care Provider
Mrs Williams
11.2008 - 03.2019
Certificate Of Technical Studies - Sterile Processing
Penn Foster
Certificate - Certified Nursing Associate
South Suburban College of Cook County
Certificate - General Studies
Engkewood High School