Andrea Contreras
Conroe,TX
Summary
Energetically contributed to Starbucks' team by mastering POS operations and elevating customer experiences through exceptional service and hospitality. Demonstrated versatility in roles from sales to barista, enhancing guest relations and streamlining transactions. Skillfully balanced time management and interpersonal skills, driving satisfaction and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Loris gift
Conroe, TX
11.2023 - Current
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
Barista
Starbucks, Barista
Conroe, TX
11.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Education
High School Diploma -
Oak Ridge High School
Conroe, TX05-2024
Skills
- Customer service
- Hospitality and accommodation
- Time management
- Listening skills
- POS system operation
- Friendly and outgoing
- Stocking and receiving
- Money handling
- Guest relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Handlers Certification
Timeline
Sales Associate
Loris gift
11.2023 - Current
Barista
Starbucks, Barista
11.2023 - Current
High School Diploma -
Oak Ridge High School