ANDREA CRAGER
Portsmouth ,Ohio
Summary
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Dispatcher
Portsmouth Ambulance
Portsmouth , Ohio
07.2023 - Current
- Monitored multiple radio frequencies, maintained contact with police officers in the field and dispatched appropriate personnel to respond to situations.
- Received and evaluated emergency calls from the public; determined the nature of the call and provided necessary instructions.
- Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.
Critical Care Paramedic
Portsmouth Ambulance
Portsmouth, Ohio
11.2016 - 02.2023
- Assessed and monitored patients with critical illness or injury in pre-hospital settings.
- Provided advanced life support interventions such as intubation, defibrillation, and administration of medications.
- Operated specialized medical equipment to monitor patient vital signs.
- Communicated effectively with other healthcare professionals to ensure appropriate patient care.
Education
Critical Care Paramedic -
University of Maryland - Baltimore
Baltimore, MD09-2021
Paramedic -
Shawnee State University
Portsmouth, OH11-2016
High School Diploma -
East High School
Portsmouth, OH05-2003
Skills
- Accuracy and Precision
- Information documentation
- Telecommunications
- Situational Awareness
- Emergency Procedures
- Public Safety
- Crisis Management
- Emergency Assessment
- Critical Thinking
- Works Well Under Pressure
- Decision-Making
- EMS Dispatch
- Stress Tolerance
- Emergency Response Procedures
- Rapid Needs Assessment
- Team Leadership
- Critical thinker
- Dependable and Responsible
Accomplishments
- Fema Covid Deployment in November 2021 (Assisted Pender Co Ems with Emergency calls)
- Fema Covid Deployment in March 2022 (Assisted Randolph Co Ems with Emergency calls)
- Fema Hurricane Deployment October 2022 ( Task force Leader in charge of evacuating 4 Hospitals)
Certification
- ACLS 8/16/2023
- CPR AND FIRST AID 2/19/2024
- Critical Care 9/2/2021
Timeline
Emergency Dispatcher
Portsmouth Ambulance
07.2023 - Current
Critical Care Paramedic
Portsmouth Ambulance
11.2016 - 02.2023
Critical Care Paramedic -
University of Maryland - Baltimore
Paramedic -
Shawnee State University
High School Diploma -
East High School
- ACLS 8/16/2023
- CPR AND FIRST AID 2/19/2024
- Critical Care 9/2/2021
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