Andrea Crawford
Orange Park,FL
Summary
Dynamic operations professional with a proven track record at Kohl's, excelling in customer service and deadline management. Skilled in training and mentoring teams while implementing efficient processes. Adept at maintaining data integrity and fostering strong relationships, ensuring seamless operations and enhanced team performance. Proficient in various software systems and communication.
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
16
16
years of professional experience
Work History
Operations Associate
Kohl's
10.2021 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Online order fulfillment
Payroll Liaison & Travel Coordinator
University of Colorado at Boulder
04.2017 - 04.2023
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners to ensure timely and accurate payroll processing.
- Coordinated and booked travel for staff.
- Solved conflicts and addressed issues that occurred between staff
- Tracked FMLA and OJI leave and pay.
- Implemented new payroll system for medical clinic.
Lead Medial Assistant & Clinic Coordinator
Wardenburg Health Center Colorado University Boulder
11.2009 - 04.2023
- Supervised front and back office Medical Assistance
- Scheduled appointments for 24 providers and nursing staff
- Familiar with microsoft word, excel, powerpoint, EMR, multiline phone system
- Prepared month end reports for clinic manager
Education
Medical Assistant Certificate -
Pima Medical Institute
Denver, CO08-2009
High School Diploma -
R-5 High School
Grand Junction, CO05-1997
Skills
- Customer service
- Verbal and written communication
- Deadline management
- Interpersonal and written communication
- Team support
Timeline
Operations Associate
Kohl's
10.2021 - Current
Payroll Liaison & Travel Coordinator
University of Colorado at Boulder
04.2017 - 04.2023
Lead Medial Assistant & Clinic Coordinator
Wardenburg Health Center Colorado University Boulder
11.2009 - 04.2023
Medical Assistant Certificate -
Pima Medical Institute
High School Diploma -
R-5 High School