Andrea DiMenna
Rocky Point,NC
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Enthusiastic, dependable, and quick-learning team player with effective communication and organization skills.
Overview
24
24
years of professional experience
Work History
Charge Entry Specialist
Advocare
Marlboro, NJ
08.2021 - Current
- Verified insurance eligibility and information to update database
- Captured and entered professional charges
- Worked with revenue cycle team to identify denial trends
- Answered questions and assisted providers and office staff
Paraprofessional
Evesham Township School District
Evesham, NJ
01.2017 - Current
- Worked with individual students or small groups of students to reinforce learning of materials
- Provided extra assistance to students with exceptionalities such as those with IEPs and/or 504 plans
- Assisted as directed by the supervising teacher in the effort to successfully maintain students with special needs in an integrated setting, as determined by the IEP team
- Collected behavioral data and compiled reports in accordance with students’ IEP
- Participated in professional learning activities which align with school improvement goals
- Participated in staff development opportunities provided by the district
Office Manager
3 Dimensional Physical Therapy
Medford, NJ
02.2017 - 10.2017
- Provided support to supervisors and physical therapists at 3 office locations
- In-depth knowledge of front-desk procedure, medical billing and coding, patient accounting, and medical insurances
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates
- Developed standard operating procedures for all administrative employers
Office Manager
Family Foot And Ankle Center Of South Jersey
Cherry Hill, NJ
02.2009 - 01.2012
- Managed day to day operations at a fast-paced, expanding practice including overseeing 10 employees
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Contributed to implementing electronic medical records which included educating 3 physicians and 10 office personnel
- Provided outstanding support to patients and customers including hospital administrators and staff, physicians, therapists, pharmaceutical representatives and vendors
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
Executive Assistant
Virtua Health System
Voorhees, NJ
01.2004 - 02.2009
- Under limited supervision, performed varied and confidential duties and attended to administrative details for the Medical Director, Nursing Director, 2 Assistant Nurse Managers and a Clinical Educator for the Emergency Department
- Prepared complex reports and documents daily, including 12 monthly reports
- Coordinated and prepared meeting minutes for 6 monthly meetings and 3 quarterly meetings
- Coordinated and scheduled unit-based education for all employees
- Updated policies and procedures for all campus Emergency Departments
- Maintained all confidential employee and physician files
- Maintained payroll for the Emergency Department
- Worked with senior management to initiate new projects and assist in various processes
- Volunteered to help with special projects of varying degrees of complexity
Unit Secretary Liaison/Educator
Virtua Health System
Voorhees , NJ
01.2008 - 02.2009
- Held title as Unit Secretary Liaison which included educating over 100 employees during implementation of electronic health records for the Voorhees division of Virtua Health
- Collaborated with clinicians and IT to develop and implement new EHR programs throughout the hospital system
- Developed training protocols and coordinated unit-based education for hospital personnel
- Served as the primary contact for EHR system implementation
Administrative Secretary
Virtua Health System
Voorhees, NJ
01.2003 - 01.2004
- Delivered outstanding support to Administrative Directors by maintaining calendars, scheduling appointments and meetings, promoting excellence in office operations
- Scheduled respective monthly meetings and prepared and distributed meeting minutes
- Prepared complex weekly and monthly reports
- Assisted with coordinating hospital unit-based projects
- Maintained files and records in Nursing Administration
Unit Secretary
Virtua Health System
Voorhees, NJ
05.2002 - 02.2009
- Provided clerical support to nurses and physicians on a medical/surgical unit
- Ability to multi-task and work in a fast-paced environment supporting a 40-bed unit
- Accurately transcribed and entered orders, organized and maintained patient charts
- Completed admission, discharge and transfer procedures in a timely manner
- Organized and maintained patient chart filing system to promote quick data finding for staff
Education
B.A. Psychology - Psychology
Rowan University
Glassboro, NJ08.2023
Completed Field Of Study - Liberal Arts And Sciences
Camden County College
Blackwood, NJ05.2020
Yoga Alliance Teaching Certification Earned -
Yoga Alliance
04.2019
Skills
- Verbal and Written Communication
- Collaborative and Team-Oriented
- Organization and Prioritization
- Goal Minded
Timeline
Charge Entry Specialist
Advocare
08.2021 - Current
Office Manager
3 Dimensional Physical Therapy
02.2017 - 10.2017
Paraprofessional
Evesham Township School District
01.2017 - Current
Office Manager
Family Foot And Ankle Center Of South Jersey
02.2009 - 01.2012
Unit Secretary Liaison/Educator
Virtua Health System
01.2008 - 02.2009
Executive Assistant
Virtua Health System
01.2004 - 02.2009
Administrative Secretary
Virtua Health System
01.2003 - 01.2004
Unit Secretary
Virtua Health System
05.2002 - 02.2009
B.A. Psychology - Psychology
Rowan University
Completed Field Of Study - Liberal Arts And Sciences
Camden County College
Yoga Alliance Teaching Certification Earned -
Yoga Alliance
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