Andrea Espinosa
Fort Worth
Summary
Licensed Insurance professional with extensive experience providing personalized insurance quotes and building professional client relationships while delivering exceptional service.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability, adaptability, and the ability to quickly learn and apply new skills, while contributing to team success and growth.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Fiesta Auto Insurance
Fort Worth, TX
11.2015 - Current
- Created and maintained client relationships to assess insurance needs and provide tailored policy recommendations.
- Educated clients on policy details, benefits, and claims processes to enhance understanding.
- Responded to customer calls to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolutions to provide excellent service.
- Tracking renewals, making it easier for clients to update and maintain their policies.
- Worked as a team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collected premiums on or before effective date of coverage.
- Educated clients on insurance policies and procedures.
- Improved client retention rates with exceptional service and timely follow-up on policy inquiries and adjustments.
- Verifying the daily cash and writing the deposit slips to take it to the bank.
Education
Bachelor of Arts - History
The University of Texas At Arlington
Arlington, TX12-2025
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
License
Property and Casualty License
Languages
Spanish
Full Professional
Timeline
Insurance Agent
Fiesta Auto Insurance
11.2015 - Current
Bachelor of Arts - History
The University of Texas At Arlington