Andrea Fagundez
Davenport,FL
Summary
Personable and organized individual with talent for managing schedules and coordinating services. Possesses strong communication skills and adept at using software tools for tracking and reporting. Dedicated to ensuring smooth operations and achieving high levels of client satisfaction.
Overview
1
1
year of professional experience
Work History
Service Coordinator
The Therapy Place Speech & Language Therapy Services
Orlando, FL
10.2022 - 05.2023
Welcome every client with a smile as soon as they walk in. Provide a tour of the clinic for new patients. Handle referrals from primary care doctor offices and neurologists. Handle different medical insurance policies and scheduling therapy services for kids 6 months - 21 years old. Answered and helped answer phone calls regarding scheduling, operations, and billings. Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Education
Bachelor Of Health Science - Communication Sciences And Disorders
University of Central Florida
Orlando, FL05.2025
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Goal setting
- Team leadership
Clinical Experience
25 hours of approved clinical observations through UCF
Submitted to ASHA
Languages
Spanish
Professional Working
Timeline
Service Coordinator
The Therapy Place Speech & Language Therapy Services
10.2022 - 05.2023
Bachelor Of Health Science - Communication Sciences And Disorders
University of Central Florida