Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrea Felger

Vancouver

Summary

Dynamic and results-driven professional with experience at FedEx Ground, excelling in logistics coordination and effective problem-solving. Proven track record in managing equipment and ensuring regulatory compliance while fostering strong relationships with drivers. Adept at negotiating settlements and enhancing customer service, committed to continuous improvement in all operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Linehaul Dispatcher/LSR

Fedex Ground
Portland
10.2019 - Current
  • Organizing paperwork related to freight deliveries including manifests, invoices, and bills of lading.
  • Tracking trucks in transit and providing updates on progress to all parties involved.
  • Performed quarterly vehicle safety inspections on contractor owned trucks.
  • Developed strong relationships with drivers through effective communication and problem-solving skills.
  • Assisted in training new dispatchers, sharing best practices and company-specific procedures.
  • Managed the issuance and return of equipment used in delivery operations.

Auto Liability Insurance Adjuster

Kemper (Unitrin) Insurance
Salem
07.2018 - 10.2019
  • Informed claimants about the claims process and answered questions regarding policies.
  • Negotiated settlements with policyholders and claimants.
  • Ensured compliance with state regulations governing insurance industry practices.
  • Prepared detailed written reports of findings to document investigation results.
  • Reviewed police reports, medical records, witness statements, and other evidence to assess damages.

Education

Bachelor of Arts - Journalism

University of Oregon
Eugene, OR
06-2002

Skills

  • Customer service
  • Record keeping
  • Oral and written communications
  • Effective problem solving
  • Conflict resolution
  • Time management
  • Safety protocols
  • Equipment management
  • Regulatory compliance
  • Negotiation
  • Continuous improvement mindset
  • Logistics coordination

Certification

BLS certification card from Clark County Fire Dept as of May 1, 2025.

Languages

English
Professional
French
Limited

Timeline

Linehaul Dispatcher/LSR

Fedex Ground
10.2019 - Current

Auto Liability Insurance Adjuster

Kemper (Unitrin) Insurance
07.2018 - 10.2019

Bachelor of Arts - Journalism

University of Oregon

Similar Profiles

CREATE PROFILE