Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Fowler

Decatur,GA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

7
7
years of professional experience

Work History

Server

Daves Sports Bar and Grill
Hapeville, GA
07.2024 - 05.2025
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Trained new employees on restaurant procedures and plating techniques.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Package Handler

FedEx
Austell, GA
05.2023 - 01.2025
  • Inspected belts for wear, tear, or other signs of damage and replaced as needed.
  • Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.
  • Organized warehouse items according to established systems or codes for easy retrieval.
  • Attended safety meetings and training sessions as required by company policy.
  • Maintained records of all incoming and outgoing shipments accurately.

Server, Hookah

Monticello High School
Smyrna, GA
10.2019 - 11.2023
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided exceptional service to high volume of daily customers.

Server

Chicago Pizza & Sports Grille Smyrna
Smyrna, GA
03.2021 - 07.2022
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cashier

Walmart
Hiram, GA
08.2018 - 02.2021
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Pebblebrook High School
Mableton, GA
05-2015

Skills

  • Customer service
  • Point of sale operation
  • Food safety
  • Order management
  • Cash handling
  • Team training
  • POS operation
  • Positive and professional
  • Problem solving
  • Team member support

Timeline

Server

Daves Sports Bar and Grill
07.2024 - 05.2025

Package Handler

FedEx
05.2023 - 01.2025

Server

Chicago Pizza & Sports Grille Smyrna
03.2021 - 07.2022

Server, Hookah

Monticello High School
10.2019 - 11.2023

Cashier

Walmart
08.2018 - 02.2021

High School Diploma -

Pebblebrook High School

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