Andrea Gonzales
Brownfield,TX
Summary
Dynamic and results-driven professional with extensive experience at United Supermarkets, excelling in customer service and employee supervision. Proven track record in enhancing customer engagement through innovative promotional displays and effective inventory management. Skilled in food preparation and fostering strong vendor relationships to ensure quality and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Deli Manager
United Supermarkets
Brownfield, TX
10.2021 - Current
- Supervised deli operations, ensuring compliance with food safety standards and quality control measures.
- Trained and mentored staff on product knowledge, customer service, and operational procedures.
- Developed promotional displays to enhance product visibility and increase customer engagement.
- Managed inventory levels through effective ordering and stock rotation practices.
- Attended to customers by taking orders, resolving complaints and issues.
- Set schedules for staff by planning and designating shifts and hours.
- Inventoried food products and associated materials on monthly basis.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules
Shift Leader in Training
KFC
Brownfield, TX
08.2018 - 10.2021
- Assisted in managing daily food service operations to ensure quality and compliance.
- Collaborated with team members to streamline workflow and enhance customer service.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Trained new staff on food safety protocols and operational procedures for efficiency.
Education
No Degree -
Lubbock Dental Assistant School
Lubbock, TXHigh School Diploma - De
Brownfield High School
Brownfield, TX05.2019
Skills
- Customer service
- Customer engagement
- Food preparation
- Employee supervision
Certification
- National Registry Of Food Safety Professionals
- BLS
Timeline
Assistant Deli Manager
United Supermarkets
10.2021 - Current
Shift Leader in Training
KFC
08.2018 - 10.2021
No Degree -
Lubbock Dental Assistant School
High School Diploma - De
Brownfield High School