Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Gonzalez

Weatherford

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

10
10
years of professional experience

Work History

Manager

Sonic
05.2014 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Nursing Assistant

Harbor Lakes Nursing
07.2023 - 09.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

GED -

Mineral Wells High School
Mineral Wells, TX
12.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Patient Care
  • Patient Feeding

Timeline

Nursing Assistant

Harbor Lakes Nursing
07.2023 - 09.2023

Manager

Sonic
05.2014 - Current

GED -

Mineral Wells High School
Andrea Gonzalez