Andrea Greer
Beaufort,SC
Summary
With a proven track record at ModivCare Solutions, I excel in patient confidentiality and appointment scheduling, ensuring efficient healthcare service coordination. My expertise includes strong organization and data entry proficiency, significantly enhancing operational workflows. Skilled in navigating insurance processes and emergency response, I adeptly balance patient care priorities with schedule management.
Overview
9
9
years of professional experience
Work History
Medical Appointment Scheduler
ModivCare Solutions
Greenville , SC
09.2022 - Current
- Facilitated emergency appointment requests, prioritizing patient care needs.
- Coordinated with insurance companies to verify coverage and obtain necessary pre-authorizations.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
Insurance Agent
Results Solutions
Jacksonville , NC
02.2019 - 07.2023
- Explained coverage options to potential policyholders, answering questions or concerns.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Emergency Dispatcher
USAA
Birmingham , AL
05.2016 - 03.2019
- Entered information on computerized systems to verify locations and notify nearest responders.
- Received and evaluated emergency calls from the public; determined the nature of the call and provided necessary instructions.
- Dispatched police officers and emergency personnel to calls for service.
Education
High School Diploma -
Oxford High School
Oxford, AL 06-2014
Some College (No Degree) - Dental Hygiene
Penn Foster Career School
Online Skills
- Strong organization
- Follow-up skills
- Patient confidentiality
- Appointment scheduling
- Calendar management
- Data entry proficiency
- Healthcare software
- Schedule management
- Appointment coordination
Timeline
Medical Appointment Scheduler
ModivCare Solutions
09.2022 - Current
Insurance Agent
Results Solutions
02.2019 - 07.2023
Emergency Dispatcher
USAA
05.2016 - 03.2019
High School Diploma -
Oxford High School
Some College (No Degree) - Dental Hygiene
Penn Foster Career School
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