Andrea Gutierrez
Norwalk,CA
Summary
Great sales professional, excelling in customer service and inventory management. Recognized for fostering team collaboration, while effectively resolving customer complaints. Bilingual communicator skilled sales and maintaining high standards of product knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Milagro Cinemas
Norwalk, CA
07.2024 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled customer complaints in a professional manner.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked concession stand shelves with food items prior to opening of each show.
- Maintained positive working relationship with fellow staff and management.
Grocery Clerk
Grocery Outlet Bargain Market
NORWALK, California
11.2023 - 03.2024
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Florist Assistant
Ana's Floreria
Norfolk, California
02.2022 - 02.2023
- Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Received payments from customers and provided change or receipts as required.
- Provided advice regarding proper care of plants and flower arrangements.
Education
High School Diploma -
Downey High School
Downey, CA05-2025
Skills
- Customer service
- Product knowledge
- Point of sale
- Inventory management
- Sales analysis
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Bilingual communication
Affiliations
- I enjoy boxing and training on my free time.
Languages
English
Professional
Spanish
Professional
Certification
- OSHA Certification
- Food Handlers Card
References
References available upon request.
Timeline
Sales Associate
Milagro Cinemas
07.2024 - Current
Grocery Clerk
Grocery Outlet Bargain Market
11.2023 - 03.2024
Florist Assistant
Ana's Floreria
02.2022 - 02.2023
High School Diploma -
Downey High School
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