Andrea Gutierrez
Bakersfield,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
ABC Occupational Medical Center
09.2023 - 06.2024
- Greeted and assisted visitors, ensuring a welcoming environment at front desk.
- Managed incoming calls and directed inquiries to appropriate departments efficiently.
- Maintained organized filing system for visitor logs and appointment schedules.
- Utilized multi-line phone systems to handle simultaneous calls effectively.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
Team Member
Yum Yum Donuts
06.2019 - 12.2019
- Collaborated with team members to maintain cleanliness and organization of workspace.
- Supported inventory management by accurately restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
AA-T - Child Development
Bakersfield College
Bakersfield, CANo Degree - Child Development
CSULA
Los Angeles, CACertificate of Health Support Occupations - Health Administration
Bakersfield Adult School
10-2024
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06-2019
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
ABC Occupational Medical Center
09.2023 - 06.2024
Team Member
Yum Yum Donuts
06.2019 - 12.2019
AA-T - Child Development
Bakersfield College
No Degree - Child Development
CSULA
Certificate of Health Support Occupations - Health Administration
Bakersfield Adult School
High School Diploma -
Woodrow Wilson Senior High School