Andrea Harris
East Orange
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
TJX Companies
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Maintained customer satisfaction with quick and professional handling of product returns
- Processed product returns and assisted customers with other selections
- Increased sales by offering advice on purchases and promoting additional products
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Engaged with customers to build rapport and loyalty
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Medical Assistant Intern
Dr. Wing Tsang MD PC (Int Medicine)
12.2022 - 03.2023
- Created and prepared patient charts accurately for clinics and medical professionals.
- Verified confidentiality of patient information and data to alleviate potential data breaches.
- Adhered to strict document deadlines for charting and other paperwork.
- Verified appropriate lab couriers picked up collected lab specimens.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Collected and documented patient medical information such as blood pressure and weight. patient-focused, engaging and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected histories, vitals, and current complaints via patient interviews
- Maintained clean and safe clinic environment to prevent injuries
- Scheduled appointments and tests to coordinate patient care
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Prepared lab specimens for diagnostic evaluation
Home Health Aide
Preferred Homecare Of New York
02.2020 - 03.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Followed nutritional plans to prepare optimal meals
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided mobility assistance such as walking and regular exercising
- Assisted disabled clients to support independence and well-being
- Monitored client health by performing routine pulse, temperature and blood pressure checks
Cashier
Whole Food Market
09.2018 - 09.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Collected and authorized payments of guests
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
Education
No Degree - Certified Medical Assistant NHA
Mildred Elley
Albany, NY03.2023
Basic Life Support
Mildred ELLEY
New York, NY12.2022
Certified Medical Assistant Certificate - EKG Technician NHA
Mildred Elley
New York, NY11.2022
Certificate Certified Medical Assistant - Phlebotomy NHA
Mildred
New York, NY09.2022
GED - GED
Brooklyn Adult Learning Center
Brookyn Ny06.2021
Certificate - Home Health Aide
The Christencher Institute of Vocational Training
Brooklyn Ny06.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Customer Needs Assessment
- Speaking Clearly
- Persuasive Selling
- Patient and Compassionate
- Vital Sign Monitoring
- Home Cleaning and Sanitizing
- Nursing Assistance
- Sample Processing
- Sharps Collection
- Measuring Vital Statistics
- Patient Identification
- Active Listening
- Patient Confidentiality
- Assisting with Physical Exams
- Critical Thinking
- Phlebotomy
- Electrocardiography
- Operating EKG Equipment
- Patient Scheduling
- Completing insurance forms
- Good Telephone Etiquette
- Excellent Communication
Timeline
Medical Assistant Intern
Dr. Wing Tsang MD PC (Int Medicine)
12.2022 - 03.2023
Sales Associate
TJX Companies
12.2021 - Current
Home Health Aide
Preferred Homecare Of New York
02.2020 - 03.2021
Cashier
Whole Food Market
09.2018 - 09.2019
No Degree - Certified Medical Assistant NHA
Mildred Elley
Basic Life Support
Mildred ELLEY
Certified Medical Assistant Certificate - EKG Technician NHA
Mildred Elley
Certificate Certified Medical Assistant - Phlebotomy NHA
Mildred
GED - GED
Brooklyn Adult Learning Center
Certificate - Home Health Aide
The Christencher Institute of Vocational Training