Andrea Heath
Dorr,MI
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences.
Overview
6
6
years of professional experience
Work History
Sales Associate
Jim and Debbie
Allegan, MI
07.2024 - Current
- Assisted customers in product selection and provided information on features and benefits.
- Maintained store organization, ensuring merchandise is displayed attractively and effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Adapted to various tasks, demonstrating flexibility in fast-paced retail settings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sunday School Teacher/Assistant
Allegan Assembly Of God
Allegan, MI
01.2020 - Current
- Developed engaging lesson plans to promote spiritual growth and understanding among students.
- Facilitated interactive Bible study sessions to enhance student participation and comprehension.
- Collaborated with parents to address concerns and celebrate student achievements, strengthening home-church connections.
EVS Housekeeping
The University of Michigan Health-West
Byron Center, MI
07.2023 - 01.2024
- Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment for patients and staff.
- Operated commercial cleaning equipment, enhancing efficiency in daily cleaning tasks.
- Collaborated with healthcare teams to address cleanliness concerns and improve patient satisfaction scores.
- Trained new staff on proper cleaning techniques and safety protocols, fostering team productivity and compliance.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
Housekeeper
Railside Assisted Living Center
Byron Center, MI
01.2023 - 07.2023
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Enhanced guest experience by responding promptly to special requests and addressing concerns professionally.
Education
GED -
Tri-Unity Christian School
Wyoming, MI05.2022
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Reliable and punctual
Problem-solving
Relationship building
Flexible schedule
Timeline
Sales Associate
Jim and Debbie
07.2024 - Current
EVS Housekeeping
The University of Michigan Health-West
07.2023 - 01.2024
Housekeeper
Railside Assisted Living Center
01.2023 - 07.2023
Sunday School Teacher/Assistant
Allegan Assembly Of God
01.2020 - Current
GED -
Tri-Unity Christian School