Open To Work
Andrea Hovsepian
Tustin,CA
Work Preference
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Work History
Administrative Assistant
Related Property Manangement
Irvine, CA
08/07/23 - Current
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Document Specialist
HomeXpress Mortgage
Santa Ana, CA
01/18/22 - 08/09/22
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Assembled and compiled documents for loan closings.
- Updated clients about changes in state and federal laws governing mortgage lending practices.
- Conducted quality control reviews on closed loans for accuracy.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Network Capital Funding
Network Capital Funding
Irvine
07/13/20 - 12/31/21
- Provided customer service by responding to inquiries regarding loan status.
- Assembled and compiled documents for loan closings.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Conducted quality control reviews on closed loans for accuracy.
- Performed post-closing follow up on file completion requirements.
Executive Administrative Assistant
Quantum Lending Corporation
Tustin, CA
09/10/10 - 01/18/21
- Assisted with special projects such as researching topics or creating presentations for management review.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Set up meeting and event logistics for senior management and updated calendars.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
Education
High School Diploma -
Edison High School
Huntington Beach, CA06-1994
Skills
- Calendar Management
- Database Management
- Office Administration
- Appointment Scheduling
- Document Control
- Clerical Support
- Data Entry
- Digital Archiving
- Filing
- Scheduling
- Mail Handling
Timeline
Administrative Assistant
Related Property Manangement
08/07/23 - Current
Document Specialist
HomeXpress Mortgage
01/18/22 - 08/09/22
Network Capital Funding
Network Capital Funding
07/13/20 - 12/31/21
Executive Administrative Assistant
Quantum Lending Corporation
09/10/10 - 01/18/21
High School Diploma -
Edison High School