Andrea Indoval
Ottawa Lake
Summary
Recent Criminal Justice graduate with a minor in Forensic Science from the University of Toledo. Educational background includes community college coursework in Illinois and a strong academic foundation developed through disciplined study and hands-on learning. Highly dedicated and hardworking professional with proven multitasking abilities and exceptional interpersonal skills. Adept at communicating effectively, collaborating with diverse individuals, and maintaining professionalism in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Server
J Alexander’s
11.2022 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed order accuracy and timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area to meet health standards.
- Responded promptly to customer inquiries and resolved any issues effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Bennett Orchard
08.2022 - 11.2025
- Provided excellent customer service by engaging patrons and managing orders efficiently.
- Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Poured and served handcrafted hard ciders.
Police Intern
Monroe Country Sheriffs Department
06.2025 - 07.2025
- Provided excellent customer service by engaging patrons and managing orders efficiently.
- Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Poured and served handcrafted hard ciders.
Education
Bachelor of Science - Criminal Justice
University of Toledo
Toledo, Ohio, OH12.2025
Skills
- Customer service
- Conflict resolution
- Team collaboration
- High-volume service
- Order accuracy
- Food safety standards
- Cash handling
- Effective communication
- Time management
- Problem resolution
- Customer engagement
- Menu knowledge
- Strong work ethic
- Professional appearance
- High volume dining
Timeline
Police Intern
Monroe Country Sheriffs Department
06.2025 - 07.2025
Server
J Alexander’s
11.2022 - Current
Bartender
Bennett Orchard
08.2022 - 11.2025
Bachelor of Science - Criminal Justice
University of Toledo