Andrea Kaahanui
Henderson,NV
Summary
Dynamic and reliable customer service professional with extensive experience in restaurant customer service. excelling in cash handling and relationship building. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining a welcoming atmosphere and efficiently managing transactions, ensuring repeat business and positive shopping experiences.
Overview
14
14
years of professional experience
Work History
Hostess
Chinitas Tapa & Sushi
Henderson
02.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere
- Monitored dining area for cleanliness and organization, enhancing guest experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Cashier Assistant
Smiths Food And Drug
Henderson, NV
06.2025 - Current
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Provided product information and recommendations to assist customers in making informed purchases.
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances
- Assisted customers with transactions and inquiries, ensuring positive shopping experiences.
Hostess Cashier
Legends Bay Grill
Sparks, NV
07.2023 - 06.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize seating arrangements.
- Collaborated with kitchen and wait staff to streamline service delivery.
- Handled customer inquiries and concerns with professionalism and care.
- Monitored wait times and communicated updates to guests effectively.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Backed up servers by checking on tables and retrieving items for guests.
Hostess Cashier
Silver Legacy
Reno, NV
12.2022 - 06.2023
- Maintained cleanliness and organization of dining area throughout shifts.
- Supported team during peak hours by multitasking between guest services and dining operations.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cashier
McDonald's
Fresno, CA
03.2012 - 10.2021
- Maintained cleanliness and organization of service area to enhance customer experience.
- Handled customer inquiries, resolving issues promptly to ensure satisfaction.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Food Server
Dave & Buster's
Fresno, CA
08.2016 - 03.2020
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining areas to enhance guest experience
- Accurately processed orders using point-of-sale systems, ensuring efficient transactions.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Education
Reedley High School
Reedley, CASkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Cash handling expertise
- Reliability and punctuality
- Relationship building
Timeline
Hostess
Chinitas Tapa & Sushi
02.2026 - Current
Cashier Assistant
Smiths Food And Drug
06.2025 - Current
Hostess Cashier
Legends Bay Grill
07.2023 - 06.2024
Hostess Cashier
Silver Legacy
12.2022 - 06.2023
Food Server
Dave & Buster's
08.2016 - 03.2020
Cashier
McDonald's
03.2012 - 10.2021
Reedley High School