Andrea Kelly
Booneville,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Care Link Manager
Diversicare Health Management
03.2024 - Current
- Received referrals from hospitals for patients seeking short term rehabilitation and long term care.
- Determined if referrals received met admission criteria and whether or not needs could be met at our centers.
- Completed cost analysis to determine if acceptance of referral would be a financially wise decision or not.
- Reviewed to determine any special needs or equipment required for acceptance.
- Responded to referrals to keep case management informed of steps to be taken for admission.
Licensed Practical Nurse
Gentiva Hospice
03.2024 - Current
- Provided compassionate patient care, ensuring comfort and dignity in end-of-life situations.
- Administered medications and treatments as prescribed, monitoring patient responses for effectiveness.
- Collaborated with interdisciplinary teams to develop personalized care plans tailored to patient needs.
- Educated patients and families on disease processes and symptom management strategies effectively.
- Cared for wounds, provided treatments, and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
Hospice Coordinator/Marketing
Legacy Hospice
07.2023 - 03.2024
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending community events.
- Negotiated contracts with skilled nursing facilities and developed relationships with key personnel.
- Facilitated communication between patients and various departments and staff.
- Networked among local business and community organizations to develop leads and generate business.
- Communicated with local organizations to build networks and develop leads.
- Built relationships with customers and community to promote long term business growth.
Central Admissions Specialist
Nexion Health Management
01.2018 - 01.2023
- Received referrals from hospitals for patients seeking short term rehabilitation and long term care.
- Determined if referrals received met admission criteria and whether or not needs could be met at our centers.
- Completed cost analysis to determine if acceptance of referral would be a financially wise decision or not.
- Reviewed to determine any special needs or equipment required for acceptance.
- Responded to referrals to keep case management informed of steps to be taken for admission.
Clinical Liason
Nexion Health Management
01.2016 - 01.2018
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Educated community members regarding resources and programs available at our centers.
- Performed bedside and in-hospital sales visits.
Director of Business Development
Orianna Health Systems
03.2013 - 01.2016
- Prepared and completed admission paperwork with clients or their designee.
- Identified and pursued valuable business opportunities to improve daily census.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Education
Licensed Practical Nursing - Licensed Practical Nursing
Northeast Mississippi Community College
Booneville, MS 05.2005
Skills
- Admissions Screening
- Critical Thinking
- Active Listening
- Medical Terminology Proficiency
- Administrative Support
- Process Management
- Client Relations
- Well-Versed in Insurance
- Computer Literacy
- Data Verification
- Medical Admissions Process Knowledge
- Data Acquisition
- Patient Data Management Systems
- Good Bedside Manner
- Staff Leadership and Direction
- Customer Loyalty
- Business Development
- Specialist Referrals
- Inpatient Care
- Acceptance Criteria
- Social Media Posts
- Understanding of Insurance Options
- Patient Referral
- Managing Patient Cases
- Benefits Verifications
- Nursing Assistance
- Database Management
- Patient Medical Histories
- Financial Verification
- Patient Interviewing
- Demographics Information
- Microsoft Office
- Confidential Records Management
- Medical Equipment
- Patient Admission
- Patient Flow
- Complex Problem-Solving
- Customer Experience
- Patient Safety
- Registration Processing
- Customer Satisfaction
- Direct Patient Care
Timeline
Care Link Manager
Diversicare Health Management
03.2024 - Current
Licensed Practical Nurse
Gentiva Hospice
03.2024 - Current
Hospice Coordinator/Marketing
Legacy Hospice
07.2023 - 03.2024
Central Admissions Specialist
Nexion Health Management
01.2018 - 01.2023
Clinical Liason
Nexion Health Management
01.2016 - 01.2018
Director of Business Development
Orianna Health Systems
03.2013 - 01.2016
Licensed Practical Nursing - Licensed Practical Nursing
Northeast Mississippi Community College
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