Andrea krahn
Imlay City
Summary
Dynamic and adaptable professional with a proven track record at Luckys Steakhouse, excelling in high-pressure environments and enhancing customer satisfaction. Skilled in organization and customer service, demonstrated through effective team collaboration and efficient management of reservations and inquiries. Showcases a strong work ethic and exceptional time management abilities, ensuring tasks are completed promptly and accurately.
Overview
3
3
years of professional experience
Work History
Host
Luckys Steakhouse
02.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Sunsational Salon
05.2023 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Babysitter
Family Freind
06.2022 - 06.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Environmental Biology
Michigan State University
East Lansing, MI05-2028
General Studies
Mott Community College
Flint, MI05-2026
High School Diploma -
Imlay City Highschool
Imlay City, MI06-2024
Skills
- Customer service
- Organization skills
- Patience and empathy
- Team collaboration
- Strong work ethic
- Effective time management
- Data entry
- Adaptable to change
Timeline
Receptionist
Sunsational Salon
05.2023 - 07.2024
Babysitter
Family Freind
06.2022 - 06.2024
Host
Luckys Steakhouse
02.2022 - Current
Environmental Biology
Michigan State University
General Studies
Mott Community College
High School Diploma -
Imlay City Highschool
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