ANDREA LAUDAT BLACKMON
Cincinnati,OH
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
35
35
years of professional experience
Work History
Advisor, Emergency Roadside
AAA
06.2021 - Current
- Responded to high volume of phone requests to provide roadside customer support and met company call guidelines for service levels, handle time and productivity.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
DIRECTOR OF BUSINESS DEVELOPMENT
SESH COMMUNICATIONS
01.1997 - Current
- Strategically identified and managed over 150 local/national accounts, coordinated 3 major annual events, and created over 20 sales programs
- Negotiated and administered contracts for all accounts
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Established and maintained highly effective relationships with clients and industry partners to drive growth including United Way, Toyota, Fifth Third, Allstate Insurance, Children’s Hospital, and Cincinnati Public Schools to align community initiatives
NATIONAL ADVERTISING TRAVEL ACCOUNT EXECUTIVE
THE CINCINNATI ENQUIRER
01.1989 - 01.1997
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Helped customers in determining design and layout of sold and spec ads.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
ADVERTISING TELEPHONE SALES REPRESENTATIVE
CLASSIFIED
01.1989 - 01.1992
- Sold, up-sold and transcribed Classified ads and helped customers in determining design and layout of sold and spec ads.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Made outbound calls to existing customers to upsell advertising packages with a high degree of production and low degree of error
Education
BACHELOR OF SCIENCE MANAGEMENT - MARKETING
COLLEGE OF MT. ST. JOSEPH, LANSDOWNE COLLEGE
1988
Skills
- Public and Media Relations
- Strategic Initiatives
- Process Improvement
- New Business Opportunities
- Deal Structuring
- Contract Negotiation Expertise
- National Account Management
- Customer Relationship Management
- Microsoft Office Suite
- Adobe Suite, Quark Express, In-Design
- Business Development and Planning
- Product and Service Sales
Leadership, Awards, & Training
Youth Services Team - Mayor's Commission Cincinnati Community Action Now (Can)
Project Blue Print Volunteer Leadership Class XI - United Way of Greater Cincinnati
Train The Trainer - Grassroots Leadership Academy
Electoral, International and Community Service Committees - YMCA
Metro Board –YMCA of Greater Cincinnati
Parents For Public Schools Parent Leadership Institute - Mayerson Academy
- « Child Abuse Prevention Training - YMCA of Greater Cincinnati
- « Culture of Poverty Training - Mayerson Academy
- « Adopt-A-Class Reading Intervention Tutor - Rockdale Academy
- « Panelist WCPO Mayoral Debate - Mark Mallory vs. Brad Wenstrup
- « Panelist WCPO Mayoral Debate - Roxanne Qualls vs. John Cranley
- « Commendation City of Cincinnati - Allstate Insurance Fire Safety Awareness Program
- « Selected Professions Fellowship - American Association of University Women
Timeline
Advisor, Emergency Roadside
AAA
06.2021 - Current
DIRECTOR OF BUSINESS DEVELOPMENT
SESH COMMUNICATIONS
01.1997 - Current
NATIONAL ADVERTISING TRAVEL ACCOUNT EXECUTIVE
THE CINCINNATI ENQUIRER
01.1989 - 01.1997
ADVERTISING TELEPHONE SALES REPRESENTATIVE
CLASSIFIED
01.1989 - 01.1992
BACHELOR OF SCIENCE MANAGEMENT - MARKETING
COLLEGE OF MT. ST. JOSEPH, LANSDOWNE COLLEGE