Physical Therapist Assistant with more than 12 years of experience in all levels of care and across all age ranges. Bachelor's Degree in Community Health with a passion for addressing social determinants of health. Outgoing, organized individual with a high level of integrity and a strong work ethic. Eager to bring talent, leadership skills, and positivity to your company to improve the lives of those around us.
Hi, I’m
Andrea Lloyd
Winchester,VA
Summary
Overview
12
years of professional experience
1
Certification
Work History
Full Distance Physical Therapy & Wellness
Licensed PTA & Director of Clinical Operations
01.2023 - Current
Job overview
- Provided physical therapy services in an outpatient orthopedic clinic to all ages to improve every patient's quality of life to help them return to the activities that are important and meaningful to them.
- Promoted to Director of Clinical Operations in September 2024 due to strong work ethic, strong communication skills, and unmatched organizational and leadership skills. This promotion significantly boosted team morale.
- Created a workplace culture of inclusivity for every person who entered the practice- an environment where patients compliment how well our team works together and where patients become family.
- Effortlessly treated full caseload of patients while seamlessly handled administrative duties essential to the clinic as Director of Clinic Operations.
- Managed crisis situations effectively as they arose; swiftly identifying root causes, formulating action plans, executing decisive action steps to resolve issues, and prevent recurrence.
- Communicated with patients, ensuring that medical information was kept private.
- Developed strong rapport with patients and provided emotional support through the rehabilitation process.
- Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
- Scheduled appointments for clients, maintained responsibility of all clinicians' schedules, ensured appointments were scheduled in adherence with insurance rules and regulations.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Monitored, analyzed, and corrected staff performance to raise standards of the practice.
- Developed systems and procedures for effective office management and clinical operations.
- Led team meetings to promote team collaboration and educated staff on changes.
- Established and maintained effective communication with staff, physicians, and other healthcare professionals to promote high quality patient care.
- Promoted and marketed home visits, occupational therapy, care coordination services, massage therapy, nutritional coaching, personal training, and exercise classes to patients as appropriate to encourage utilization of beneficial services Full Distance offers.
- Coordinated patient transportation arrangements as needed, maximizing opportunities for timely access to therapy services.
- Streamlined clinic operations by managing inventory levels, maintaining equipment functionality, and organizing treatment spaces efficiently.
Caring Angels Home Health
Licensed Physical Therapist Assistant
04.2022 - 04.2024
Job overview
- Provided care to elderly patients who are home bound in private residences in community living centers to improve their function to increase their independence and decrease their risk of hospitalization through utilization of strength training to improve transfers, balance, and gait training to improve mobility and to decrease risk of falls.
- Upheld strict compliance with all federal, state, and facility regulations to ensure safety and ethical care for patients.
- Scheduling coordination with patient/caregiver/family.
- Executed treatment development and progression, home modifications, instruction of home exercise programs, and patient/caregiver/staff education.
- Increased functional independence for patients by utilizing adaptive equipment and teaching proper usage techniques to staff.
- Prevented rehospitalization rates by identifying potential barriers to recovery at home.
- Documented patient progress accurately and timely via Kinnser EMR, ensuring clear communication between all members of the rehabilitation team.
- Facilitated group exercise sessions for improved social interaction among patients with similar conditions or diagnoses.
ReEnvision Physical Therapy
Licensed Physical Therapist Assistant
07.2023 - 03.2024
Job overview
- Provided services in an outpatient orthopedic clinic to varying age ranges and ability levels to promote the functional well-being of each person to decrease pain and help them return to their prior levels of daily living.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Outstanding patient outcomes due to implementation of research based treatment, progression and modification of sessions to meet patient where they are at each session, and extensive patient education on their diagnosis.
- Tailored home exercise programs specifically for each patient's needs, promoting adherence to ongoing self-care routines outside therapy sessions.
- Thorough documentation through Athena EMR.
- Open communication with all patients, the supervising physical therapist, and other staff to build excellent rapport and clinical coordination to ensure positive results and experience under my care.
Purcellville Orthopedics Physical Therapy
Licensed Physical Therapist Assistant
02.2022 - 10.2022
Job overview
- Administered services in an outpatient orthopedic clinic addressing pediatric to geriatric patients with orthopedic, sports-related, work-related, and neurological injuries.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Enhanced patient mobility by employing targeted therapeutic exercises, balance training, and manual therapy techniques.
- Educated patients on injury prevention strategies and proper body mechanics to facilitate long-term recovery success.
- Reduced pain levels for patients through the administration of ultrasound, electrical stimulation, and hot/cold packs.
- Documented each patient case with updates using WebPT EMR.
- Monitored patient progress and reported changes to physical therapist.
Shenandoah Valley Westminster Canterbury
Licensed Physical Therapist Assistant
11.2016 - 12.2021
Job overview
- Delivered superior customer service for more than 5 years in a continuing care retirement community through implementation of physical therapy services for patients of various levels of care ranging from independent living, assisted living, and healthcare bound residents under Medicare Part A and Medicare Part B insurances.
- Additionally treated skilled residents post hospitalizations to help them regain independence demonstrated by their return to their prior level of function post rehabilitation.
- Responsibilities included scheduling coordination, treatment planning and interventions, timely documentation in WebPT EMR system, development of home exercise programs, patient/nursing/caregiver/family education, and delegation to fellow co-workers.
- Fostered strong relationships with patients, providing emotional support during challenging moments throughout the rehabilitation process and during the COVID 19 pandemic.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Provided proper adjustments for assistive devices such as canes, walkers, and wheelchairs.
- Attended weekly meetings with all interdisciplinary team members to collaborate and develop individualized treatment plans for optimal patient outcomes.
- Employee Spotlight in community's magazine in November 2021.
- Co-chair and key player of fundraising for Westminster Canterbury’s Emergency Employee Fund, 2017.
Winchester Orthopaedics Physical Therapy
Licensed Physical Therapist Assistant
10.2012 - 11.2016
Job overview
- Adapted exercises in an outpatient environment to suit varied ages and abilities for personalized patient care through education, strength exercises, balance training, gait training, and functional exercises.
- Collaborated with physical therapists to develop individualized treatment plans for optimal patient outcomes.
- Reduced pain levels for patients through the administration of ultrasound, electrical stimulation, and hot/cold packs.
- Monitored patient progress and reported changes to physical therapist both verbally and through detailed documentation using EMR system.
- Featured as Employee Spotlight in November 2024.
Education
George Mason UniversityFairfax, VA
Bachelors of Science from Community Health
12.2022
University Overview
- Graduated with distinguished Magna Cum Laude honors
- Dean’s List Academic Achievement Recipient for entirety of college career
Pierpont Community & Technical CollegeMartinsburg, WV
Associates Degree of Applied Science from Physical Therapist Assistant Program
06.2012
University Overview
- Dean’s List Academic Achievement Recipient every semester
Skills
- 12 years of direct patient care as a Licensed Physical Therapist Assistant in a variety of settings and ages
- "People person" with rare ability to immediately connect with people and gain their trust and confidence
- Clinical leadership
- Exceptional organizational skills
- Excellent time management and multitasking abilities
- Ambitious "can do" attitude with timely execution who always gives 110%
- Uncanny attention to detail
- Strong problem-solving aptitude
- Passionate and proven history of planning successful events and fundraisers
- Exemplary verbal and written communication skills
- Long standing background in medical terminology
- Proficient with EMR systems and Microsoft Office software
Certification
- Licensed and in good standing with the Virginia Board of Physical Therapy
- Proficient in written and spoken English
- Fully vaccinated against COVID-19 virus
- CPR/AED for Professional Rescuers with First Aid Certification
Timeline
Licensed Physical Therapist Assistant
ReEnvision Physical Therapy
07.2023 - 03.2024
Licensed PTA & Director of Clinical Operations
Full Distance Physical Therapy & Wellness
01.2023 - Current
Licensed Physical Therapist Assistant
Caring Angels Home Health
04.2022 - 04.2024
Licensed Physical Therapist Assistant
Purcellville Orthopedics Physical Therapy
02.2022 - 10.2022
Licensed Physical Therapist Assistant
Shenandoah Valley Westminster Canterbury
11.2016 - 12.2021
Licensed Physical Therapist Assistant
Winchester Orthopaedics Physical Therapy
10.2012 - 11.2016
- Licensed and in good standing with the Virginia Board of Physical Therapy
- Proficient in written and spoken English
- Fully vaccinated against COVID-19 virus
- CPR/AED for Professional Rescuers with First Aid Certification
George Mason University
Bachelors of Science from Community Health
Pierpont Community & Technical College
Associates Degree of Applied Science from Physical Therapist Assistant Program
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