Andrea McAdams
Breeese,IL
Summary
Expert in patient financial services with a strong background in insurance verification and compliance. Successfully enhances patient check-in efficiency and manages electronic health records, ensuring accuracy and improving operational workflows.
Overview
16
16
years of professional experience
Work History
Associate Specialist, Patient Access
HSHS St. Joseph's Hospital
Breese, Illinois
07.2026 - Current
- Verified insurance details and collected essential documentation from patients.
- Registered patients through detailed interviews to ensure accurate collection of demographic and insurance information. by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Maintained accurate patient records in electronic health record systems.
- Streamlined patient check-in processes to enhance efficiency across multiple healthcare services.
- Guided patients in understanding registration forms and procedures for clarity.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays from patients during check-in to ensure timely payments. and other payments from patients at the time of service.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Coordinated scheduling with departments and providers to maximize appointment utilization.
- Assembled registration paperwork for patient admissions.
Medical Biller
NewSouth Neurospine
03.2023 - 05.2026
- Scan surgery charges into E-Bridge, Work tasks, Follow-up on bills for workers' compensation, File appeals for reconsiderations to workers' compensation, File resolutions of disputes, Scan documents and update demographics, Work correspondence, Take patient calls, payments in Instamed, Greenway program, E-Bridge, and Abbadox, Medicaid Insurance collections and government credits, Responsible to ensure proper reimbursement for all services, Validate claims for adjustment and/or refunds, Work correspondence for research and resolve accounts, Connance and Meditech programs.
Medical Biller
Express Employment Professionals
12.2023 - 03.2024
- Scan surgery charges into E-Bridge, Work tasks, Follow-up on bills for workers' compensation, File appeals for reconsiderations to workers' compensation, File resolutions of disputes, Scan documents and update demographics, Work correspondence, Take patient calls, payments in Instamed, Greenway program, E-Bridge, and Abbadox, Medicaid Insurance collections and government credits, Responsible to ensure proper reimbursement for all services, Validate claims for adjustment and/or refunds, Work correspondence for research and resolve accounts, Connance and Meditech programs.
Patient financial services
Christus Health Hospital
06.2010 - 11.2023
- Scan surgery charges into E-Bridge, Work tasks, Follow-up on bills for workers' compensation, File appeals for reconsiderations to workers' compensation, File resolutions of disputes, Scan documents and update demographics, Work correspondence, Take patient calls, payments in Instamed, Greenway program, E-Bridge, and Abbadox, Medicaid Insurance collections and government credits, Ensured proper reimbursement for all services., Validate claims for adjustment and/or refunds, Work correspondence for research and resolve accounts, Connance and Meditech programs.
Education
Medical Coding and Billing
American Community College
01-2010
Skills
- Customer service
- Claims processing
- Claims analysis and review
- Medical billing
- Experienced third-party collections
- Familiar with health care coding systems
- Electronic medical records
- Verbal and Written Communication
- Teamwork orientation
- Good interpersonal and communication skills
- Strong Organizational skills
- Proficient data entry
- Commitment to service excellence
- HIPAA compliance
- electronic health records
- insurance verification
- patient registration
Timeline
Associate Specialist, Patient Access
HSHS St. Joseph's Hospital
07.2026 - Current
Medical Biller
Express Employment Professionals
12.2023 - 03.2024
Medical Biller
NewSouth Neurospine
03.2023 - 05.2026
Patient financial services
Christus Health Hospital
06.2010 - 11.2023
Medical Coding and Billing
American Community College