Andrea Meder
Cleves,OH
Summary
Detail-oriented professional with expertise in cash management and appointment scheduling. Proven ability to resolve customer complaints effectively while training new employees to enhance productivity. Consistently maintains high service delivery standards in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Guest Service Associate
European Wax Center
Cincinnati, OH
01.2026 - Current
- Greeted clients warmly, enhancing overall customer experience.
- Managed appointment scheduling, ensuring efficient use of staff time and resources.
- Handled cash transactions and processed payments accurately.
- Responded to client inquiries promptly, contributing to high customer satisfaction.
- Resolved any customer complaints or issues professionally and efficiently.
- Performed daily opening and closing procedures for the front desk including cash management duties.
Restaurant Team Member
Buffalo Wild Wings
Cincinnati, Ohio
08.2024 - 10.2024
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Ensured cleanliness of dining area through consistent surface wiping and floor sweeping, enhancing customer experience.
- Accurately processed payments using POS system, contributing to smooth transaction flow.
- Provided quality customer service with a friendly attitude.
- Facilitated customer orders and provided tailored recommendations, improving customer satisfaction.
- Trained newly hired top talent to fill key positions and maximize productivity.
Customer Service Representative
Cincinnati Auto Auction
Cincinnati, Ohio
2005 - 2007
- Assisted customers with inquiries about vehicle auctions and sales processes, enhancing customer understanding and satisfaction.
- Processed paperwork for vehicle sales, ensuring accuracy in documentation to facilitate smooth transactions.
- Managed collections for overdue payments on vehicle titles, ensuring timely recovery of funds.
- Received payments in Financial Services Department.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Science - Nutrition
Purdue Global University
Skills
- Customer service and support
- Point-of-sale operation
- Transaction handling
- Appointment scheduling
- Administrative support
- Relationship management
- Employee training
- Positive demeanor
Timeline
Guest Service Associate
European Wax Center
01.2026 - Current
Restaurant Team Member
Buffalo Wild Wings
08.2024 - 10.2024
Customer Service Representative
Cincinnati Auto Auction
2005 - 2007
Bachelor of Science - Nutrition
Purdue Global University