Andrea Monge
Aurora,CO
Summary
Dynamic and customer-focused professional with experience, excelling in product restocking and drawer balancing. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for cultivating strong relationships with patrons and efficiently handling returns, ensuring a great experience.
Overview
1
1
year of professional experience
Work History
Cashier
Pupusa House
02.2025 - 05.2025
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
Restaurant Waiter
Pupusa House
02.2024 - 05.2025
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Rangeview Highschool
Aurora, CO05-2026
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Daily reporting
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Pupusa House
02.2025 - 05.2025
Restaurant Waiter
Pupusa House
02.2024 - 05.2025
Rangeview Highschool