Andrea Nunez
Laredo,TX
Summary
Well-liked customer service associate with 2 years of experience providing a welcoming and efficient environment. In order to pursue a career that will be really gratifying, I'm looking for a position in a demanding and positive workplace where I can effectively use my knowledge and talents to the expansion of the company.
Overview
4
4
years of professional experience
Work History
Bank Teller
IBC Bank
Laredo, TX
12.2023 - 02.2025
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Authorized Retailer
Cricket Wireless
Laredo, TX, USA
06.2022 - 09.2023
- Demonstrate and explain the merchandise, selecting and suggesting options suitable for the customers needs
- Answer customer's questions about merchandise
- Assist customers with purchase decisions
- Retrieves merchandise from sales floor, stock room, or other inventory locations
Cashier
Little Caesars Pizza
Laredo, TX, USA
11.2021 - 02.2022
- Cashier tasks include taking payments, issuing receipts, and ensuring that all transactions operate smoothly and that all customers are happy with the service provided
- Candidates must be able to communicate with clients in a polite and professional manner, as well as offer any support that a customer may require
- Managing all customer transactions, providing accurate change when applicable and receipts upon all transactions
- Balancing the cash register upon opening and closing duties
Front Desk Agent
Area Fit Athletics
Laredo, TX, USA
09.2021 - 11.2021
- Welcome members and visitors, answer phones, book appointments, and do other secretarial tasks
- Responsible for membership advertising, payment collections, and providing facility tours
Front Desk Agent
Crunch Fitness
Laredo, TX, USA
05.2021 - 09.2021
- The Front Desk Associate is responsible for greeting guests and members with friendliness and passion by smiling and welcoming them into the facility
- Greet members
- Answer the phone politely, helpfully, and professionally
- Understand the club's amenities, services programs
- Maintain a clean and well-organized work environment
Education
High school or equivalent -
United High School
Laredo, TX05.2021
Skills
- Computer skills
- Customer service
- Communication skills
- Bilingual
- People Person
- Active listening
- Front desk
- Typing
- Microsoft word
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bank Teller
IBC Bank
12.2023 - 02.2025
Authorized Retailer
Cricket Wireless
06.2022 - 09.2023
Cashier
Little Caesars Pizza
11.2021 - 02.2022
Front Desk Agent
Area Fit Athletics
09.2021 - 11.2021
Front Desk Agent
Crunch Fitness
05.2021 - 09.2021
High school or equivalent -
United High School