Andrea Oropeza
Nacogdoches,TX
Summary
Dynamic Sales Associate with Barri Financial Group, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven expertise in cash handling and payment processing, coupled with strong interpersonal skills, fostered lasting customer relationships and streamlined checkout processes, significantly reducing wait times. Reliable and punctual team player dedicated to delivering outstanding client service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Barri Financial Group
07.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
Education
M.D. - Medicine
Universidad Autonoma De Guadalajara
Guadalajara, Jalisco, MXHigh School Diploma -
Preparatoria Regional De Arandas De La UDG
Arandas, Jalisco, MX06-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Money handling
- Outgoing personality
- Verbal/written communication
- Cash register operation
- Cash handling accuracy
- Client service
- Payment processing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
Barri Financial Group
07.2021 - Current
M.D. - Medicine
Universidad Autonoma De Guadalajara
High School Diploma -
Preparatoria Regional De Arandas De La UDG
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