Andrea Ortega Villada
Lafayette,LA
Summary
Results-focused team member with strong work ethic, adaptability, and interpersonal skills. Demonstrated ability to work effectively without supervision and master new skills quickly. Contributes value through accurate work, clear client communication, and problem solving. Flexible hard worker ready to learn and contribute to team success.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Paralegal/Legal Assistant
Morris & Dewett Law Firm
Shreveport, LA
01.2022 - 02.2023
- Supported lawyers by managing case files, conducting legal research, and preparing legal documents, including drafting correspondence, contracts, and pleadings to ensure thorough case preparation.
- Answered client inquiries, scheduled depositions and meetings, and coordinated with court staff and outside counsel to facilitate effective case management.
- Communicated with clients, witnesses, and court personnel professionally.
- Organize and maintain physical and digital records, manage document repositories, and track court or transaction deadlines.
- Provided administrative support by answering phones and scheduling appointments, ensuring smooth office operations.
Area Sales Manager
Performance Foodservice
Seattle, WA
07.2020 - 11.2022
- Led local sales reps and consultants to achieve performance targets. Developed regional plans, established sales quotas, and implemented market-specific marketing and pricing strategies. Analyzed market trends and competitor behavior to identify new business opportunities.
- Led local sales reps and consultants to achieve performance targets. Developed regional plans, established sales quotas, and implemented market-specific marketing and pricing strategies.
- Developed sales plans using market trends, customer needs, and product mix analysis.
- Coordinated with operations and delivery teams to support service expectations.
Customer Service/Sales
Reinhart Food Service/Performance Foodservice
Shreveport, LA
11.2018 - 06.2020
- Strengthened customer satisfaction by resolving issues with knowledgeable, friendly service.
- Assisted sales representatives with order entry and customer support.
- Managed will call order processing and coordinated customer pickups to enhance order fulfillment efficiency.
- Executed daily responsibilities with a focus on accuracy and service quality.
- Proposed actionable solutions to enhance team performance and streamline processes.
Credit Evaluation Specialist
Your Credit
Bossier City, LA
01.2017 - 07.2018
- Reviewed member financial documents for accuracy and compliance with policies to ensure proper evaluation of credit applications.
- Evaluated credit applications according to Your Credit lending guidelines and risk criteria to support informed lending decisions.
- Conducted background checks and verified customer employment and address to assess creditworthiness and identify valuable assets.
- Analyzed account histories to support fair lending decisions and case reviews.
Owner
Chavo's Mexican Restaurant
Plain Dealing, Louisiana
11.2013 - 03.2017
- Managed restaurant operations, overseeing billing, payroll, and employee management.
- Managed daily operations at Chavo's Mexican Restaurant
- Oversaw staff scheduling, training, and shift coverage
- Maintained food quality, service standards, and kitchen coordination
- Controlled inventory, vendor orders, and supply restocking
- Resolved customer concerns and addressed dining issues to ensure satisfaction.
- Monitored cleanliness, safety, and health code practices
- Introduced new menu options and specials to enhance the dining experience and attract customers.
Education
Bachelors - Business Administration
BPCC
Bossier City, LA01-2018
High School Diploma -
C.E Byrd High School
Shreveport, LA01-2013
Skills
- Legal research
- Litigation support
- Legal document management
- Court filing
- Document Management
- Microsoft QuickBooks
- Excel
- Outlook OneNote
- Typing Accuracy
- Communication Problem Solving
- Adaptability Collaboration Organization
- Customer service
Personal Information
Authorized to work in the United States for any employer.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Paralegal/Legal Assistant
Morris & Dewett Law Firm
01.2022 - 02.2023
Area Sales Manager
Performance Foodservice
07.2020 - 11.2022
Customer Service/Sales
Reinhart Food Service/Performance Foodservice
11.2018 - 06.2020
Credit Evaluation Specialist
Your Credit
01.2017 - 07.2018
Owner
Chavo's Mexican Restaurant
11.2013 - 03.2017
Bachelors - Business Administration
BPCC
High School Diploma -
C.E Byrd High School