Andrea Owen
Bourbonnais,IL
Summary
Energetic sales leader with a proven track record at Enterprise Car Sales, adept in persuasive communication and strategic planning. Excelled in fostering client relationships and ensuring complete satisfaction during every encounter. Skilled in lead generation and sales funnel management, consistently delivering exceptional customer service and driving team success.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Enterprise Car Sales
01.2024 - Current
- Contacted customers to schedule appointments, while building rapport to ensure optimal levels of satisfaction
- Advised customers on appropriate vehicle and protection product selections based on their unique needs
- Provided sales and customer service assistance to walk-in and online traffic while maintaining highly organized business
- Followed up with existing customers to provide additional support and address concerns.
- Developed long-lasting client relationships as well as marketing relationships with rental branches, by consistently exceeding expectations with exceptional service.
Management
Enterprise Rent-A-Car
12.2018 - 01.2024
- Managed the movements, maintenance, and rental contracts of over 280 vehicles while training a new staff
- Developed strong working relationships with staff, as well as outside business partners, fostering a positive work environment for all
- Increased profit through exceptional customer service, repeat business, and gaining 100% of the marketshare in the Greater Kankakee area
Sales Manager
Sears Outlet
07.2016 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led an award winning sales team of 5 consultants by providing product coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Education
Bachelor of Science - Healthcare Administration
Purdue University
Westville05.2018
Skills
- Time Management
- Community Networking
- Product and service knowledge
- Persuasive Communication
- Strategic Planning
- Lead Generation
- Sales funnel management
- Customer Needs Assessment
Timeline
Sales Consultant
Enterprise Car Sales
01.2024 - Current
Management
Enterprise Rent-A-Car
12.2018 - 01.2024
Sales Manager
Sears Outlet
07.2016 - 12.2018
Bachelor of Science - Healthcare Administration
Purdue University
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