Andrea Pagan
Colorado Springs,CO
Summary
With my professional background in front desk operations and food service, I possess a strong foundation in food safety & sanitation and in customer service. In addition, my organizational skills ensures to working towards exceptional client experiences. I'm also fluent in Spanish with a background in customer-facing roles with language barriers. I strive to delivering friendly service, managing job responsibilities, while contributing to improved team collaboration and client satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Receptionist
Locals Barbershop
Colorado Springs, CO
06.2023 - 03.2025
- Oversaw front desk operations, including appointment scheduling, phone communications, email correspondence, and walk-in client management.
- Coordinated with barbers to organize scheduling and improve workflow during busy periods.
- Processed cash transactions and maintained accurate sales and payment records.
- Managed reception area organization and cleanliness to foster a welcoming and professional atmosphere.
Sandwich Artist/ Cashier
Cheebahut
Colorado Springs, CO
04.2020 - 12.2020
- Prepared sandwiches, salads, and other menu items according to company recipes and food safety standards.
- Delivered friendly customer service while taking orders and answering menu questions.
- Balanced cash drawer daily, verifying transaction accuracy and maintaining financial integrity.
Barista
Starbucks at The Hilton Hotel
Colorado Springs, CO
06.2018 - 02.2020
- Crafted handcrafted beverages and food items in alignment with company recipes and quality standards..
- Maintained a clean, organized, and sanitary café in compliance with food safety and health regulations.
- Restocked inventory, monitored supplies, and assisted with product rotation and storage at the end of every shift
Education
High School Diploma -
Mitchell High School
Colorado Springs, CO05.2011
Skills
- Fluent in Spanish
- POS Systems
- Food Safety & Sanitation
- Time Management
- Teamwork
Certification
- Esthetician, Salon Professional Academy - May 2024
Timeline
Receptionist
Locals Barbershop
06.2023 - 03.2025
Sandwich Artist/ Cashier
Cheebahut
04.2020 - 12.2020
Barista
Starbucks at The Hilton Hotel
06.2018 - 02.2020
High School Diploma -
Mitchell High School