Andrea Paul Collinet
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Macy's, enhancing customer satisfaction and streamlining operations. Excels in cash management and POS system operations, coupled with exceptional customer service and communication skills. Demonstrated ability to thrive in fast-paced environments, achieving significant improvements in efficiency and customer engagement.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
12.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Macy's
09.2022 - 09.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Member
McDonald's
01.2022 - 06.2022
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Cobble Hill
347 Baltic Street Brooklyn Ny06.2022
Skills
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Written and verbal communication
- Cash Management
- POS system operations
- Staff Training
Timeline
Cashier
Dollar Tree
12.2023 - Current
Sales Associate
Macy's
09.2022 - 09.2023
Crew Member
McDonald's
01.2022 - 06.2022
Cobble Hill