Andrea Perez Briceno
Orlando,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Income Life Insurance Company
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
BOH Team Member
Under Armour
06.2023 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
Painter
Intex Coatings
04.2022 - 04.2023
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Door-to-Door Sales Representative
Home Improvements Solar
09.2021 - 04.2022
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Deli Attendant
West Gate Resort
04.2021 - 09.2021
- Contributed to positive workplace morale by fostering a collaborative environment among colleagues in the deli department.
- Ensured food safety by adhering to proper handling, storage, and sanitation guidelines.
- Increased repeat customers through friendly interactions and consistent delivery of high-quality products and services.
Education
High School Diploma -
Colegio El Angel (Caracas, Venezuela)
Caracas, Vzla07.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
American Income Life Insurance Company
02.2024 - Current
BOH Team Member
Under Armour
06.2023 - Current
Painter
Intex Coatings
04.2022 - 04.2023
Door-to-Door Sales Representative
Home Improvements Solar
09.2021 - 04.2022
Deli Attendant
West Gate Resort
04.2021 - 09.2021
High School Diploma -
Colegio El Angel (Caracas, Venezuela)