Andrea Petty
Lenoir,NC
Summary
Seeking entry-level position as a medical assistant. Utilize my extensive clinical knowledge and interpersonal skills as a medical assistant with an established facility. Also apply my time management skills to provide quality assistance to both physicians and patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Lincare
02.2023 - Current
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Cashier
Lowes
09.2019 - 07.2020
- Educated customers about upcoming promotions, changing procedures, and available items.
- Handled online order pickups, locating items and helping customers move bulky purchases to vehicles.
- Collected counter payments from individuals paying product bills.
Cashier
Walmart
10.2016 - 01.2018
- Balanced cashier drawer at the beginning and end of each shift, investigating and resolving any discrepancies.
- Boosted repeat business with routine suggestions of loyalty programs and store cards.
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
Education
Associate of Applied Science - Medical Office Administration
Caldwell Community College And Technical Institute
Hudson, NC05.2024
Certification - Medical Office Administration
Caldwell Community College And Technical Institute
Hudson, NC05.2021
High School Diploma -
Hibriten High School
Lenoir, NC06.2017
Skills
- Detail-oriented
- Adaptable
- Problem-solving
- Committed to accuracy
- Multitask
- Empathic
- Well-organized
Certification
- Principals list
- The National Society of Leadership and Success
Timeline
Customer Service Representative
Lincare
02.2023 - Current
Cashier
Lowes
09.2019 - 07.2020
Cashier
Walmart
10.2016 - 01.2018
Associate of Applied Science - Medical Office Administration
Caldwell Community College And Technical Institute
Certification - Medical Office Administration
Caldwell Community College And Technical Institute
High School Diploma -
Hibriten High School