Andrea Portis

• Handled cash, card, and electronic payment transactions with careful attention to accuracy.
• Processed customer purchases accurately using point-of-sale register and barcode scanner.
• Assisted shoppers with price checks, product locations, and checkout questions.
• Bagged groceries efficiently while maintaining organized, customer-ready checkout flow.

Orders were sent to my department from the pantries that feed the patients and prepared the order, packed it in a cart and sent the order to the pantries.

• Assembled patient meal components according to recipe and diet specifications.
• Coordinated tray line workflow to maintain timely meal service.
• Monitored food temperatures and sanitation practices to support HACCP compliance.

• Inspected rooms for cleanliness, maintenance issues, and missing items before release
• Cleaned guest rooms, bathrooms, and public areas to maintain Hotel Indigo brand standards
• Replenished linens, toiletries, and amenities while preparing rooms for incoming guests
• Reported repair needs and safety concerns to engineering and housekeeping leadership

• Supervised daily crew operations, maintaining consistent service quality and workflow efficiency.
• Trained new team members on procedures, safety expectations, and customer service standards.
• Coordinated task assignments to balance workload and support smooth shift execution.
• Resolved customer concerns promptly, preserving positive service experience and store reputation.