Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Puentes

Port St. Lucie,FL

Summary

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with the company.

Overview

2
2
years of professional experience

Work History

Sales Associate

Buckle
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Assistant Manager

Dollar Tree
02.2024 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Associate of Science - Human Services

Indian River State College
Ft. Pierce, FL
05-2027

High School Diploma -

Saint Lucie West Centennial High School
Port Saint Lucie, FL
05.2024

Skills

  • Interpersonal Skills
  • Adaptability
  • Positive Attitude
  • Outgoing and Friendly
  • Active Listening
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Cleaning and Sanitizing

Languages

Spanish, Advanced (C1)
English, Proficient (C2)

Timeline

Sales Associate

Buckle
05.2025 - Current

Assistant Manager

Dollar Tree
02.2024 - 05.2025

High School Diploma -

Saint Lucie West Centennial High School

Associate of Science - Human Services

Indian River State College

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