Summary
Overview
Work History
Education
Skills
Timeline
Barista

Andrea Radsliff

Escondido,California

Summary

Dedicated Phlebotomist that provides excellent customer care while working in high-stress environments. Able to communicate with all age groups and works well with others. Well-rounded and professional team player dedicated to learning new skills quickly and confidently.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Escondido, CA
11.2021 - Current
  • Build relationships with members by creating inclusive warm environment
  • Quickly learn new skills and apply them to daily tasks, improving drink building productivity
  • Examine all orders for accuracy and continue to be vigilant with all tickets
  • Learn every menu preparation and numerous off-label drinks to meet all customer needs
  • Prevent infections and maintain store professionalism by cleaning and sanitizing work areas daily
  • Elevate customer loyalty by using strong communication abilities to resolve customer problems
  • Cultivate to recall customers' names and orders and address them by it
  • Operate POS system for cash, apple pay, and credit card transactions with excellent accuracy levels

Membership Services Representative

Planet Fitness
Escondido, CA
02.2021 - 11.2021
  • Inform customers about memberships, promotions, and concerns over phone and in-person
  • Built strong relationships with members by greeting all, addressing by name, and having conversations to create a more comfortable environment
  • Work efficiently to create a fast-moving system by listening and understanding needs of employees and customers
  • Operate computer system to sign up members and make payment transactions
  • Led tours of facility and follow script to show prospects amenities and other benefits of membership
  • Maintain clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces
  • Collaborate with staff members and manager to enhance customer service experience

Waitress, Hostess, Busser, Dishwasher

Suzy Q's Diner
Escondido, CA
08.2019 - 02.2021
  • Memorize menus and daily specials and answer customer questions
  • Lift and move heavy objects including ice, trays, tables, umbrellas, trash, and food
  • Take orders in person and over the phone
  • Work efficiently to create a fast-moving system by listening and understanding the needs of the employees
  • Step into additional roles during busy times to boost coverage of important stations
  • Disinfect counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
  • Use cash registers and credit card machines

Pathmaker Intern

Palomar Health
Escondido, CA
09.2018 - 02.2020
  • Over 200 hours working in hospital and attending training seminars
  • Used vital machines to take patient’s heart rate, blood pressure, oxygen levels, temperature, and respiratory rate
  • Communicated patient needs to nurses and supported them with inpatient care
  • Assisted nurses with patient intake, transport, and discharge
  • Provided patient support by helping patients and families feel more comfortable in a stressful environment
  • Maintained HIPAA compliance across all patient data-handling systems
  • Collaborated with other interns to provide the highest level of patient care

Education

Food Handling Certificate -

High School diploma -

Classical Academy High School
Escondido, CA

CPR/AED/First-Aid Certified -

American Heart Association
San Diego
10.2021

Certified Phlebotomy Technician 1 -

US Colleges
San Diego
10.2021

Skills

  • Customer Retention
  • Excellent multi-tasking
  • Willing to learn and grow
  • Team focused
  • Work in high-stress environments
  • Time management
  • Organized
  • Capable of completing training needed for employment
  • Medical and office equipment savvy
  • Adaptable and Flexible
  • Cash Register Operations
  • Customer Service

Timeline

Barista

Starbucks
11.2021 - Current

Membership Services Representative

Planet Fitness
02.2021 - 11.2021

Waitress, Hostess, Busser, Dishwasher

Suzy Q's Diner
08.2019 - 02.2021

Pathmaker Intern

Palomar Health
09.2018 - 02.2020

Food Handling Certificate -

High School diploma -

Classical Academy High School

CPR/AED/First-Aid Certified -

American Heart Association

Certified Phlebotomy Technician 1 -

US Colleges

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Andrea Radsliff