Andrea Restrepo
Pembroke Pines,FL
Summary
Versatile and results-driven professional with a proven track record in portfolio management and hospitality. Excelled in fostering client relationships and enhancing operational efficiency through strong multitasking and clear communication. Fluent in Spanish, adept at adapting to change, and committed to delivering exceptional service and satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Short Term Rental Manager
Self Employed Web
02.2012 - Current
- Effectively resolved disputes between tenants through mediation efforts when necessary, maintaining a harmonious living environment for all residents.
- Fostered positive relationships with tenants, addressing concerns promptly and professionally to maintain satisfaction levels.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Optimized advertising efforts by regularly updating website content, social media postings, and various rental listing platforms to attract prospective tenants.
Real Estate Portfolio Administrator
The Blueground
10.2021 - 11.2024
- Enhanced portfolio performance by diligently monitoring and rebalancing assets according to client goals and risk tolerances.
- Participated in client meetings as a subject matter expert on portfolio administration topics, enhancing customer trust in our team''s expertise.
- Resolved complex client inquiries regarding account transactions or holdings promptly and professionally, maintaining high levels of customer satisfaction.
- Maintained up-to-date knowledge of relevant regulations and industry best practices, ensuring the firm remained compliant with all applicable rules.
Logistics Coordinator
Elite Flowers
01.2016 - 06.2021
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Improved order accuracy through meticulous data entry and verification processes.
Bartender, Hospitality.
Christopher's Night Club, Private Events, The Hive
01.2009 - 02.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL08-2017
Skills
- Strong multitasking
- Cash management
- Shipment coordination
- Hospitality and professionalism
- Shipment tracking
- Team player attitude
- Hospitality standards knowledge
- Clear and effective communication
- Portfolio management
- Native Spanish fluency
- Strong communication skills
- Adaptability to change
Certification
- Real Estate. Realtor License - Florida. Real Estate Commission.
- Professional Bartender's Certificate – ABC Bartending Schools.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real Estate Portfolio Administrator
The Blueground
10.2021 - 11.2024
Logistics Coordinator
Elite Flowers
01.2016 - 06.2021
Short Term Rental Manager
Self Employed Web
02.2012 - Current
Bartender, Hospitality.
Christopher's Night Club, Private Events, The Hive
01.2009 - 02.2016
- Real Estate. Realtor License - Florida. Real Estate Commission.
- Professional Bartender's Certificate – ABC Bartending Schools.
Associate of Arts -
Broward College
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