ANDREA RIANO
Miami
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Ceviche 105
09.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Edge Hotel
10.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
La Mulata
02.2022 - 05.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Server
Di Mauro Restaurant
01.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers..
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Realtor
Gold Coast
Doral, FL05-2024
Surgeon Assistant
Universidad El Bosque
07.2016
Skills
- Greet Guests
- Food Spoilage Prevention
- Menu Memorization and Presentation
- Table Preparation
Timeline
Server
Ceviche 105
09.2023 - 07.2024
Server
Edge Hotel
10.2022 - 06.2023
Server
La Mulata
02.2022 - 05.2023
Server
Di Mauro Restaurant
01.2021 - 02.2022
Surgeon Assistant
Universidad El Bosque
Realtor
Gold Coast
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