Andrea Ricks
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cashier
St Vincent
Jacksonville, FL
07.2023 - 11.2025
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained clean and organized checkout area to enhance efficiency.
- Collaborated with team members to streamline workflow during peak hours.
- Handled cash and credit transactions while adhering to company policies.
- Provided support in inventory management by restocking shelves as needed.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Housekeeper
Extend Stay
Jacksonville, FL
02.2020 - 05.2023
- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Assisted with laundry services, ensuring timely delivery of fresh linens to guests.
- Utilized cleaning chemicals and equipment safely to uphold safety protocols.
- Adapted quickly to changing priorities during peak occupancy periods.
- Collaborated with team members to optimize cleaning schedules and workflows.
- Provided exceptional customer service by addressing guest inquiries and requests promptly.
- Ensured inventory levels of cleaning supplies were maintained for operational efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Robert E Lee
Jacksonville, FL2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- ID verification
Timeline
Cashier
St Vincent
07.2023 - 11.2025
Housekeeper
Extend Stay
02.2020 - 05.2023
High School Diploma -
Robert E Lee