Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Rios

Los Angeles,CA

Summary

Hardworking and passionate worker. Maintain professional appearance and complete assigned tasks with focus on quality. Dependable and quick-learning team member with effective communication and organization skills. Ready to help team achieve company goals.

Overview

2026
2026
years of professional experience

Work History

Ortho Appointment Coordinator

Children's Dental Funzone
02.2024 - Current

Senior Lead Customer Operations

Old Navy
1 2023 - 02.2024
  • Observed each employee's individual strengths and imitated a mentoring program to improve areas of weakness.
  • Informed and got customers to enroll for the rewards program as well as apply for the credit card.
  • Took charge of having associates doing necessary trainings, one of them being on the register.
  • Came up with incentives to help motivate other employees and give them something to look forward.
  • Supported sales floor, fitting room, cash wrap, back of house, as required.
  • Handled customer interactions including potential issues and returns courteously and professionally.
  • Worked with my AMCO with forecast, schedules, and ordered change for the register, as required.


Brand Associate

Old Navy
6 2022 - 12 2022
  • As an associate I was expected to become an expert of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
  • Promote loyalty by educating customers about our loyalty programs.
  • Support sales floor, fitting room, check out, and back of house processes, as required.


Education

BBA - Business Administration

California State University, Northridge
5./ 2025

High School Diploma -

Magnolia Science Academy 4
11330 Graham Pl, Los Angeles, CA 90064
06.2021

Skills

  • Communication Skills
  • Helpfulness
  • Organizational Skills
  • Time Management
  • Teamwork
  • Patience
  • Adaptability
  • Attention to Detail
  • Strong Computer Skills

Languages

English
Native Language
Spanish
Native Language

Timeline

Ortho Appointment Coordinator

Children's Dental Funzone
02.2024 - Current

BBA - Business Administration

California State University, Northridge

Senior Lead Customer Operations

Old Navy
1 2023 - 02.2024

Brand Associate

Old Navy
6 2022 - 12 2022

High School Diploma -

Magnolia Science Academy 4